Frequently Asked Questions
Everything you need to know about your Sihoo experience.
What is the standard shipping time for Sihoo furniture?
Most orders are processed within 1-2 business days. Depending on your location, standard delivery typically takes between 3 to 7 business days.
Do Sihoo ergonomic chairs come with a warranty?
Yes, all our ergonomic chairs include a comprehensive 3-year warranty covering manufacturing defects and hardware components to ensure long-term comfort.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are the chairs difficult to assemble?
Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete assembly in approximately 15-20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Affirm for easy installments.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.